Shipping and Returns

Welcome to BlendWhole, your go-to destination for high-quality portable blenders! We are committed to providing you with a seamless shopping experience, which includes transparent and fair return and shipping policies. Please take a moment to familiarize yourself with our policies to ensure a smooth and satisfying shopping journey.

Shipping Policy

1. Order Processing Time:

   All orders are typically processed and shipped within 1-2 business days from the date of purchase.

   During peak seasons or holidays, processing times may be extended, but we will inform you of any delays.

2. Shipping Methods:

    We offer standard shipping as our primary shipping method. Delivery times may vary based on location, but most orders are delivered within 5-10 business days.

3. Shipping Costs:

   Shipping costs are calculated based on your order's weight and shipping destination.

   We may offer free shipping promotions occasionally, so check for any ongoing offers.

4. Tracking Your Order:

  Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor your package's status and estimated delivery date.

5. International Shipping:

   BlendWhole ships internationally to many countries. However, please note that additional customs fees, taxes, or import duties may apply, and the customer is responsible for these charges.

6. Lost or Damaged Items:

   If your order is lost or arrives damaged, please contact our customer support team immediately at shopbewhole@gmail.com. We will work diligently to resolve the issue and ensure you receive a replacement or a refund, as appropriate.

Return Policy

1. Eligibility:

   You may return products purchased from BlendWhole within 30 days of receiving them.

   To be eligible for a return, items must be in their original packaging, unused, and in the same condition as when you received them.

2. Initiating a Return:

   To initiate a return, please contact our customer support team at shopbewhole@gmail.com with your order number and a brief explanation of the reason for the return.

   Our team will provide you with a return authorization and instructions on proceeding.

3. Return Shipping:

   The customer is responsible for the cost of return shipping, except in cases where the return is due to an error on our part or a defective product.

   We recommend using a trackable shipping method to ensure that your return is received.

4. Refund Process:

   Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days.

   Refunds will be issued to the original payment method used for the purchase.

5. Defective or Incorrect Items:

  If you receive a defective product or the wrong item, please contact us within 7 days of receiving your order, and we will arrange for a replacement or a refund, including return shipping costs.

6. Refund Exclusions:

   We cannot accept returns for damaged items due to misuse, neglect, or unauthorized modifications.

At BlendWhole, we value your satisfaction and are committed to resolving any issues that may arise during your shopping experience. If you have any questions or require further assistance regarding our return or shipping policies, please do not hesitate to reach out to our friendly customer support team at [email address] or [phone number].

Thank you for choosing BlendWhole for your portable blender needs! We look forward to serving you and helping you blend your way to a healthier lifestyle.